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General and Security

  • Do I need special software for ExactMD?
  • How do I change my Password?
  • Can I share access to my account?
  • What are your Terms of Service?
  • How do I close my Account?

For Hiring Authorities

  • How does ExactMD work?
  • What markets do you serve?
  • Why should I use ExactMD?
  • How can my company join ExactMD?
  • What sort of candidates are on your system?
  • How much do you charge?
  • Where do you get all your candidates from?
  • What are the different plans, and what are their differences?
  • Can I upload my jobs in bulk?
  • What are the available payment options?
  • Do you have a refund policy?
  • When will my Subscription be renewed?
  • Where can I find my invoices and payment history?
  • Can I change my plan term?
  • How do I add new users to my account?
  • How do I create a new Job?
  • How do I create a copy of a Job?
  • How do I activate / inactivate a Job?
  • How do I report abuse by candidates?
  • How do I change my candidate email notification frequency?
  • How do I set up a new user?
  • How do I change my contact information?

For Job Seekers

  • How does ExactMD work?
  • What markets do you serve?
  • What kind of jobs are you hiring for?
  • What kind of time commitment am I looking at?
  • How do I apply directly to a Job?
  • How do I create a Search?
  • How do I create a copy of a Search?
  • What do I do with My Matches?
  • How long will it take for my profile to be reviewed?
  • Do I need to attach my CV and/or Cover Letter?
  • When will employers be able to see my profile?
  • How do I activate/deactivate a Search?
  • How do I change my email notifications?
  • I've Found a Job / Deactivate My Account
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